JD Power US Reliability Survey - and the winner is...

Started by HardRockCamaro, March 19, 2009, 08:19:21 PM

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HardRockCamaro

JD Power redid their reliability survey to take into account even small wear and tear issues:




Looks like ze Germans with their lovely high quality dashboards you can bang the top of with your hand and their finely engineered mechanicals are not quite as good as you might have been led to believe as they were beaten by Buick, Cadillac and Lincoln.

A good showing from the leading Japanese contingent though, but look at Jaguar up there in 2nd place!

Full article:

http://www.jdpower.com/corporate/news/releases/pressrelease.aspx?ID=2009043\" target=\"_blank\" rel=\"nofollow\">http://www.jdpower.com/corporate/news/releases/pressrelease.aspx?ID=2009043

FUBAR

am I reading that right as 122 problems per 100 vehicles...

surely thats not good.
It's the time that we kill that keeps us alive...

F Body

Quoting: FUBAR
am I reading that right as 122 problems per 100 vehicles...



We are currently building vans with a record breaking 114

NB: Some of the problems are very minor defects which most customers would never notice, a walk home failure is scored at 100


Quoting: HardRockCamaro
Looks like ze Germans with their lovely high quality dashboards you can bang the top of with your hand and their finely engineered mechanicals are not quite as good as you might have been led to believe as they were beaten by Buick, Cadillac and Lincoln.


The trouble with these surveys is it's perception based and just goes to show that Buick owners are old people who are impressed by anything built just for them. So of course Buick is tops when it comes to the latest J.D. Power rankings and the old folks get a whole $2 in brand new $1 bills for filling out the survey. Which was a lot of money to them... once

Incursus

Land Rover

The only concern we hear about from the US is that they spilt their Big Gulp all over the Terrain Modules

Roadkill

Quoting: HardRockCamaro
but look at Jaguar up there in 2nd place!


But they scored the same as Buick ?

philoldsmobile

its a bit misleading though, as US market VW's (for example) are built in Mexico, and as a result are crap.

Suzuki being that low seems as improbable as Chrysler being that high, too..

HardRockCamaro

The cars are different to what we get yes, but in the US market, that's what the results are.

Personally I always find it suspicious when I see the results over here but stats wise, this is what ya got...

philoldsmobile

jaguar scored very well in the European surveys too. in fact, didn't the XJ8 win a year or two ago?

spending 50k on a big saloon you'd have to be a fool to not at least test drive the XJ8